Navigating Stories
Use the following gestures to browse story content
The new rule that decides if your store can keep processing payments.
It stands for Visa Acquirer Monitoring Program. It tracks your chargebacks. You get one metric to watch.
The number drops to 0.9%. You hit that, and Visa puts you on a watchlist. You miss it, and you get dropped.
You can not negotiate your way out. If your chargeback ratio stays at or above 0.9% for two months, Visa shuts off your processing.
Visa does not care about your sales volume or customer service rating. They only look at the ratio. Too many disputes, and you are out.
You are the merchant of record. You take the hit. A supplier ships late, sends the wrong item, or the product looks cheap. That refund request turns into a chargeback against you.
You will not get a warning call from Visa. You will see an email from your payment provider saying your account is terminated. No appeals. No second chances.
You need suppliers you can trust. Fast shipping from the US or EU cuts delivery disputes. Reliable inventory stops those “item not as described” chargebacks.
Check your chargeback ratio today. You have until April 2026 to clean it up. Start with suppliers who help you keep that number below 0.9%. Spocket links you up with them.
Looks like your cart is empty. Why not go ahead and add some products in?
Use the following gestures to browse story content